An Online Marketplace is a multi-vendor platform consisting of individual stores managed by independent sellers on one platform (website) creating a “one-stop-online-mall” feel.
Yes anyone can! As long as you are selling products related to motherhood/pregnancy and 0-5 year old babies/children. Please go to our “Sell with us” page for more information – opening a shop on MomsBaby is as easy as 1,2,3!
MomsBaby is an online marketplace with independent sellers all producing and shipping products via their online shops. MomsBaby don’t produce, sell, ship or warehouse any of the products. The shops also don’t provide you with an option to view a physical product before purchase. The online shops are however all vetted before they sell on the marketplace and therefore you can buy from any of the shops with a peaceful mind.
You are buying product/s from independent sellers via their own online shops on the MomsBaby online marketplace platform. MomsBaby therefore don’t own, produce or ship any of the products. MomsBaby however do manage the checkout and payment system and provides the platform functionality and support.
You can log a support ticket using your order number at the different store owners’ individual shops under the “Shop with Us > Our Stores” page.
The store owner’s shop name is visible underneath the product description on either the product or checkout page, even on your invoice. You can search for the Store Owner on the “Shop with Us > Our Stores” page.
Just click on the “Forgot my password” link and we will send you a link to the address you used to sign up for you to create a new password.
Hopefully there will be no need to log a complaint, but if there is please send us as much information as possible to hello@momsbaby.co.za. We endeavour for MomsBaby to be a safe and secure marketplace for both buyers and sellers and will do whatever is necessary to keep the standard.
MomsBaby’s Terms and Conditions can be viewed via the link in the footer.
MomsBaby vet and approve all online shops and by as far as we can acknowledge it is safe to buy from any of the online shops. Should you however pick up anything unlawful or fishy, please let us know immediately via mail at hello@momsbaby.co.za for us to investigate as it is of utmost importance to us that this is a safe marketplace for stores and buyers.